Frequently Asked Questions (FAQ)
What can I do to help recycle used inkjet and laser toner cartridges?
The easiest thing to do is bring in your empty inkjet and laser toner cartridges to the nearest Rapid Refill retail store. You can collect empty cartridges from friends, neighbors, co-workers or your child's class... everyone can pitch in!
If you participate in a community organization, check out our fundraising programs. This is a great way to help recycle!
Does Rapid Refill sell more than inkjet and laser toner cartridges?
Yes! We're adding new products all of the time. Send us a note and let us know what products you would like to see in our retail stores.
I've heard refilled cartridges aren't as good as new cartridges, is that true?
Over the years the techniques used to refill cartridges have evolved considerably from the original kits and drill and fill methods. Rapid Refill uses one of the most thorough cleaning and technically sophisticated refilling processes of any cartridge refiller in the world. The results speak for themselves. A properly refilled inkjet or laser toner cartridge should yield results that are undetectable to the human eye when compared side by side to a brand new cartridge. We're so confident you'll be delighted with Rapid Refill™ brand products that we guarantee their performance.
Can I save money by buying Rapid Refill™ Brand products?
Yes! Typically, Rapid Refill™ brand inkjet and laser toner cartridges are priced up to 50% below popular brand name products. Typical savings will vary based on your printer model.
Are Rapid Refill™ brand products refilled?
Rapid Refill™ brand products are refilled following our leading edge cleaning and refilling processes tailored to each individual cartridge model. The one-size fits all approach used by many retail refillers gives refilled products a bad name. Maybe that's why they try to give them away for free?
Will use of refilled or remanufactured cartridges void my printer's manufacturer warranty?
No. The Magnuson-Moss Warranty Act prohibits the printer manufacturer from voiding the warranty because you use a refilled or remanufactured cartridge. Most printer manufacturers advise against using Rapid Refill™ brand aftermarket products. They don't want to lose you as a customer for their EXPENSIVE ink!
Do I have to wait for Rapid Refill to refill my cartridge?
No. As your Print Solutions SuperStore, Rapid Refill works hard to make sure we have the products you need, on the shelf and ready to go, whether it be Rapid Refill™ brand or a popular name brand product. Waiting is not something we think you should have to do to be a Rapid Refill customer. We would rather our customers enjoy saving time and money, not worrying about waiting around.
Can my cartridge be refilled more than once?
Yes, in most cases a cartridge can be refilled multiple times. The main factor in determining whether or not a previously refilled cartridge can be refilled again is the condition of the cartridge and how long it has been outside of the printer. Further, some refillers use antiquated methods of cartridge refilling that simply don't pass Rapid Refill's quality standards. Always use Rapid Refill for your cartridge refilling and take a look at our Cartridge Care Tips to learn how to protect your cartridge and help to make sure it can be refilled again.
I'm interested in learning more about opening a Rapid Refill store, where can I get more information on a franchise?
Visit our Franchise Opportunities site to get started. You'll find great information about this exciting industry and the Rapid Refill franchise system.